Our NHS People

Worked example

In a discussion with your colleagues you decided on a succinct story that you want to present to a senior stakeholder in a briefing in a few weeks.

We have spoken to a range of NHS leaders to hear about their experiences of working in the NHS. We’ve made some recommendations about what should change. They told us that some things were good but other things were bad. There is lots of data that supports what we heard. They gave us a relatively consistent story and we learnt that things could be better if a few things changes about the way the NHS works. These things are x, y and z. Most importantly x.

The team is gathering all the information, how could you structure it?

Leave your thoughts on the key headings you may use in the discussion area below before looking at the structure of an example document.

1. Introduction

2. Overview
2.1 Beware a ‘better yesterday’…
2.2 The NHS is not a single organisation…
2.3 And, of course, it is the cash…
2.4 But more importantly the system…
2.5 And above all the regulation…
2.6 Which has produced a loss of support…
2.7 And an interesting reaction…
2.8 And other unintended losses…
2.9 To whom do chief executives feel accountable?
2.10 And to whom do they look for support… and how do they cope?
2.11 And are they confident that there is a strong pipeline of successors?
2.12 So what’s it like being a chief executive?

Example from The chief executive’s tale by the Kings fund, 2016

4 replies on “Worked example”

  • The story- engage the reader.
    Data overview- simple graphs.
    What does it say- clear outline of the findings.
    What next- the ask?

    I like to keep it as simple as possible, and remove the waffle ( but not the cake…!!)

  • 1. Introduction
    1. 1 Rationale for the report.
    1.3 Assumptions about working in the NHS
    1.4 The Key Questions in the study
    2. Findings
    2.1 General Summary of Findings
    2.2 What is Positive
    2.3 What is Concerning
    3. Detailed Findings:
    3.1. Questions and answers in data form
    3.2 The consistent themes
    3.3. The outlier views
    3.4 The issue areas
    4. Recommendations
    4.1. Maintaining and improving the positives
    4.2 Addressing the concerning and negative
    5. Conclusion


    4. Analysis of the Data;

    5. New Findings

    6. Recommendations


  • Introduction and purpose of brief – e.g. to share experiences of NHS leaders and introduce recommended changes
    List and discus the positives and negatives
    And back up the changes with evidence from the data
    Demonstrate/discuss the benefits of these changes to the audience and the positive effects to the nhs

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