Training for peer support describes the following:
- How stress and distress affect healthcare staff and why it is important to understand the differences. What coping looks like and why coping is not always a positive response to stress and distress.
- What mental disorders are likely to arise after emergencies and how to respond to people who may have them
- Understanding the concepts of emotional labour and psychological safety and how to apply them to the process of peer support.
- Understanding and developing active listening skills.
- Developing an understanding of what is a group and how it differs from a team.
- Understanding what social support looks and feels like and why it is important.
- Understanding personal and collective psychosocial resilience.
- Knowing how to build supportive relationships.