Our NHS People

Concepts and method that enable peer support

Training for peer support describes the following:

  • How stress and distress affect healthcare staff and why it is important to understand the differences. What coping looks like and why coping is not always a positive response to stress and distress.
  • What mental disorders are likely to arise after emergencies and how to respond to people who may have them
  • Understanding the concepts of emotional labour and psychological safety and how to apply them to the process of peer support.
  • Understanding and developing active listening skills.
  • Developing an understanding of what is a group and how it differs from a team.
  • Understanding what social support looks and feels like and why it is important.
  • Understanding personal and collective psychosocial resilience.
  • Knowing how to build supportive relationships.

Leave a Comment